Frequently Asked Questions

Yes, all our diamonds come with trusted certification (IGI certified) ensuring authenticity and quality. Every purchase also includes a certificate of authenticity and a detailed quality card.

Yes, we offer both natural and lab-grown diamonds. Lab-grown diamonds have the same brilliance as natural diamonds, often at a better price.

Yes, we provide customization services based on your design and budget. Please reach out to us at 9898552297 or info@keianluxandor.com to discuss your requirements.

Orders are typically delivered within 7–14 business days from the date of purchase.

Yes, we offer easy returns and exchanges. We provide a 15-day full value refund of up to ₹2 Lakh with no questions asked, along with a Lifetime Buyback policy.

We offer a Lifetime Buyback guarantee — you can return your Keian Luxandor jewellery at any time and we will buy it back. Please visit our Lifetime Exchange & Buyback page for full details.

We offer jewellery in Yellow Gold, Rose Gold, White Gold, and Dual Tone Gold. Our collection starts from 9 KT gold with lab-grown diamonds, with pieces starting at just ₹8,000.

You can reach our team by phone at 9898552297 or by email at info@keianluxandor.com. You can also use the Contact Us page on our website.

We accept American Express, Diners Club, Maestro, Mastercard, RuPay, and Visa cards.

We offer Rings, Earrings, Pendants, Bracelets, Necklaces, and Bangles in both Gold and Diamond collections, including lab-grown and natural diamond options.

Yes, we have a dedicated Corporate Gifting service. Please visit our Corporate Gifting page for more details.

Yes, every piece comes with a lifetime warranty. We stand behind our craftsmanship — if anything goes wrong, we will make it right with no questions asked and no hidden charges.

Every order is shipped in fully insured, tamper-proof packaging with real-time tracking, so your jewellery arrives in perfect condition exactly as it left our studio.

You can follow us on Instagram, Facebook, X (Twitter), YouTube, and Pinterest. Links to all our social profiles are available in the website footer.

We have a detailed Jewellery Guide section on our website covering: Buying & Price Guide, Certification Guide, Diamond and Solitaire Guide, Gemstone Guide, Gifting Guide, and Jewellery Care Guide — all accessible from the footer of our website.